Privacy Policy

This Privacy Policy is provided by Five Star Films LLC, whose business address is 208 Hardwood Trail, Anna, TX ("Five Star Films," "we," "us," or "our"). We are committed to protecting the privacy of visitors to our website and individuals who communicate with us electronically.

This Privacy Policy explains how we collect, use, store, and protect personal information that you provide to us through our website, contact forms, social media, and other authorized communication channels.

We take reasonable measures to protect your personal information and comply with applicable privacy and data protection laws. Please read this Privacy Policy carefully to understand how we handle information that you provide to us or that we collect when you interact with our website and services.

By submitting personal information to us, you acknowledge that you have read and understood this Privacy Policy.

Types of Information We May Collect

We may collect, store, and use the following types of personal information from individuals who visit or use our website, contact forms, social media pages, or services.

Information You Provide to Us

You may provide information about yourself when you complete forms on our website or social media pages, contact us, request information, inquire about our services, or otherwise communicate with us.

This information may include, but is not limited to:

  • Your name

  • Email address

  • Phone number

  • Mailing or event address

  • Event date and location

  • Information about the services you are interested in

  • Other information you voluntarily provide to us

How We Use the Information We Collect

We may use the information you provide to:

  • Respond to your inquiries and requests;

  • Provide information about our services;

  • Communicate with you regarding services you have requested or expressed interest in;

  • Schedule and manage appointments or consultations;

  • Provide customer service;

  • Send appointment confirmations and reminders;

  • Process transactions and payments when applicable;

  • Send promotional messages or special offers when you have provided the appropriate consent;

  • Improve our website, services, and customer experience; and

  • Comply with applicable laws and legal obligations.

Disclosure of Your Information

We do not sell or rent your personal information.

We may share personal information with service providers and subcontractors who assist us in operating our business and providing services to you. These providers may include companies that assist with website hosting, customer relationship management, scheduling, payment processing, communications, customer service, data storage, and other business operations.

These service providers are permitted to use your information only as necessary to provide services to Five Star Films LLC or as otherwise permitted by applicable law.

Mobile Information and SMS Consent

Mobile information, including text messaging opt-in data and consent, will not be shared with third parties or affiliates for their own marketing or promotional purposes.

Information may be shared with service providers or subcontractors as necessary to provide messaging, customer service, scheduling, or other services on behalf of Five Star Films LLC. Such sharing does not authorize those parties to use your SMS opt-in information or consent for their own marketing purposes.

We may also disclose personal information when required to do so by law, legal process, court order, or governmental authority, or when necessary to protect our legal rights, safety, property, or the rights and safety of others.

Security of Your Information

We take reasonable measures to protect the personal information we collect and maintain.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we make reasonable efforts to protect your personal information, we cannot guarantee its absolute security.

Your Privacy Rights

You may contact us to request information about the personal information we maintain about you, request correction of inaccurate information, or ask questions about how your information is collected or used.

To submit a privacy-related request, please contact:

Edwin Figueroa
Five Star Films LLC
Email: hello@5starfilms.com
Phone: 787-923-5734

We will make reasonable efforts to respond to privacy-related requests in accordance with applicable law.

Cookies and Website Technologies

Our website may use cookies, analytics tools, pixels, and similar technologies to help us understand how visitors use our website, improve website performance, and support our marketing and advertising efforts.

Third-party services used on our website may collect information about your interactions with our website in accordance with their own privacy policies and terms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable laws.

Any changes will be posted on this page. We encourage you to review this Privacy Policy periodically for updates.

Contact

If you have questions, comments, or requests regarding this Privacy Policy, please contact:

Edwin Figueroa
Five Star Films LLC
Email: edwin@5starfilms.com
Phone: 787-923-5734